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Well there are a number of problems get encountered by Steam Users and some of them are not serious and can be ignored as a one-time occurrence, others can interfere with your daily activity and affect your performance and here in this blog we are going to discuss one of such errors and that is Steam Error Code 310. As per the reports users face this error when they try to access the Store or when trying to launch SteamVR. And this error indicates that the page you are trying to access cannot be fetched from Steam Server’s.
The full error message says that:
Error Code: – 310
Failed to load web page (unknown error)
When we talk about the causes of the error there are a number of factors that provokes this runtime error and the worst part of these errors are they occur without any warning on your screen. But after investigating a lot about the error we have shortlisted few potential culprits that are responsible for prompting the error. And they are: virus infection, memory issues, corrupted/incompatible graphics drivers, missing SteamVR Beta dependency, corrupted 3rd party browser cache, unnecessary programs running in the background. So if you are also stuck with this error then kindly follow our troubleshooting guide to resolve the error.
How to resolve Steam error code 310
Method 1: Clear Browsing Data of your Browser
Well if you are using 3rd party browser like Chrome, Mozilla Firefox then you really needs to clear the browsing data. Browser cache may be filled with temporary files and junk files which is responsible for such kinds of runtime error.
Follow the below mention steps to clear browsing data of your browser:
- First of all open Settings of your Chrome by tapping the 3 dot button on the top right corner>In the search box just type in Clear Browsing Data
- Now tap on the highlighted option Clear Browsing Data
- In the Advanced tab, set Time Range to All Time>Now check all the checkboxes except Password & Sign-in Data
- Then tap on Clear Data>Close and Relaunch the website
- Then try to access Steam and check if the issue resolved or not
Method 2: Set the Correct Data and Time on your PC
In this method we suggest you to correct the date and time settings on your PC to get past the error. And to do the same follow the below mention instructions:
- On your keyboard press Win + R keys to open Run dialog box>then type in timedate. cpl and press Enter
- Now click on change Date and Time>Set the Date, Time and TimeZone as per your location
- Lastly click on OK to save the changes.
Method 3: Correct the SteamVR Beta Dependency
If you are still struggling with Steam error code 310 then in such case kindly set that right. And to do so you can follow the below mention steps:
- First of all open Steam Client>Tap on Steam
- Navigate to the Settings>Account
- Then go to the Beta Participation Section>tap on Change
- Finally select Beta-SteamVR Beta Update and tap on OK
Method 4: Refresh the Browser Cache of Steam
Several users have claimed that refreshing the browser cache of the Steam resolved their error. So in order to proceed with this method follow the below mention guidelines:
- Launch the Steam Client> Now on the upper left corner, tap on Steam>navigate to Settings
- From the left hand panel, click Web Browser>there would be two buttons Delete Web Browser Cache and Delete All Browser Cookies
- You need to click both on these above mentioned options
Method 5: Run Disk Cleanup
You are likely to face the above mention error because of a low free space on your PC and to do so follow the below mention steps:
- First of all backup your files and free up space on your drive
- We also suggest you to clear your cache and reboot your PC
- And then run your Disk Cleanup, to so do open your explorer window and then right-click our main directory (C:)
- Now click on properties and then tap Disk Cleanup
Method 6: Close the Problematic Programs
In this particular method it is suggested to close the unnecessary programs running on your PC. You should know that it is consuming a lot of resources.
So follow the below mention steps to proceed:
- Press Ctrl + Alt + Del together to open Task Manager>This will let you see the list of programs currently running
- Navigate to the processes tab and stop the programs once by once by highlighting each program and clicking the End Process button
- You will need to observe if the error message will reoccur each time you end a process>once you get to know which program is conflicting, you may go ahead with the next troubleshooting step, reinstalling the application
Method 7: Update/Reinstall Conflicting Programs
- Type in Control Panel on the search box and tap on the result then click Uninstall a Program
- Under the Programs and Features section, click the program and tap on Update or Uninstall>if you choose to update then you will need to follow the on –screen instructions to complete the process. But if you choose Uninstall then you have to follow the prompts to uninstall and re-download or use the application’s installation disk to reinstall the program
Method 8: Update/Reinstall the Graphics Driver
If none of the above mentioned method works for you then it is recommended to reinstall the driver on your PC.
- First of all open Device Manager and then locate the graphics driver>then right-click the video card driver then tap on Uninstall and restart your PC
- After rebooting the PC your Windows will automatically reinstall the driver
But sometimes this method didn’t works for installing the best drivers for your PC, in such case suggest you to use an automatic driver tool to update/reinstall the best compatible drivers for your PC without any hassle.
That’s all. Thanks for Reading.