Are you also struggling with These files have properties that can’t be read then you have reached at the right place as we will teach you some tried and tested methods to get past the same.

As per the reports users have claimed that when they try to add an MP4 video to the built-in editor and most of the Victims are Windows 10/11 users.

Well as we have earlier discussed that it is one of the most infamous errors and several users are looking for a troubleshooting guide to tackle the situation.

But before that it is very important to know all the potential reasons that are responsible for prompting the above mention error on the users’ screen. So without any further delay let’s gets started:

What Causes These files have properties that can’t be read, so we couldn’t add them

  • You are likely to face the above mention issue because of recent system change which results in making some permission changes.
  • Another major reason for facing the error is corrupted cache project
  • System File Corruption is a primary reason for getting stuck in the current situation
  • Corrupt installation of photos app
  • As per the reports de-registered photos app is another major reason
  • Corrupted MP4 File

How to resolve These files have properties that can’t be read

Method 1: Remove the currently cached project

In this method we suggest you to open the Video Editor and removing the currently cached project. But keep in mind that this method will remove your current Video Editor Project and if you still want to proceed with this method follow the below mention guidelines:

Step 1: In order to open Run dialog box then type in ‘ms-photos’ under the text box and press Ctrl + Shift + Enter to open up the Photos App

Step 2: Now at the User Account Control (UAC), tap Yes to grant permission > once you are in the photos app, tap on the Video Editor from the horizontal menu at the top.

Step 3: Now click on the check box associated with it, tap on the trash can icon in the top left corner.

Step 4: Once done then close the app and reboot your system to clear the cache

Method 2: Check if the MP4 file is corrupted

In this method we suggest you to try the integrity of the MP4 file and if you found that the video is un-repairable then reboot and try to upload a new variant under the Video Editor and check if the issue resolved or not.

Method 3: Repair the Photos App

Several users have claimed that they managed to resolve the These files have properties that can’t be read just by repairing the photos app. And to do the same follow the below mention instructions:

Step 1: To open the Ruin dialog box you need to type in Windows + R keys and then type in ‘ms-settings’ and press Ctrl + Shift + Enter key to open Settings menu

Step 2: One you are under the Settings menu, you need to use side menu on the left to tap on Apps. Note: Note that if the side menu is not visible by default, then tap on three line icon to bring it forward.

Step 3: Now tap on the Installed Apps from the side menu on the right> Under the search function at the top, type ‘photos’ and press Enter to find Photos App

Step 4: Now click on the action icon associated with Microsoft Photos from the list of results> then scroll down to the bottom of the screen and click on the Repair button under Reset

Step 5: Wait till the process gets completed after that restart our PC and wait until the next startup is finished.

Step 6: Once done then check if the issue resolved or not.

Method 4: Perform a System Restore

Try to revert your PC to the previous system restore point when the Video Editor of the photos app was working properly.

To proceed follow the below mention instructions:

Step 1: First of all press Windows key + R keys to launch the Run Command> then type in “rstrui” in the Run box and press Enter key

Step 2: Now choose a different restoration point on the following screen and tap the Next button

Note: Ensure to choose a restore point that was created before you found this issue and the tap Next once more

Step 3: Once the process has started, tap Finish and watch as your computer restarts> finally Restart your System

Method 5: Reset the Photos App

If you are still struggling with These files have properties that can’t be read the try to reset the Photos App but note that resetting this component will also remove remainder cached data & personal preferences.

In order to proceed with this method follow the below mention instructions:

Step 1: To open Run dialog box press Windows key and type in ‘ms-settings’ & press Ctrl + Shift + Enter to open the Settings menu

Step 2: Under the Settings menu, use the side menu on the left to click on Apps

Note: Well if the side menu is not visible by default; tap the three line icon to bring it forward.

Step 3: Now click on the Installed Apps from the side menu on the right> under the search function at the top, type ‘photos’ and press Enter to find the Photos App

Step 4: Click on the action icon associated with Microsoft Photos from the list of results> Under the Advanced options, tap on the Reset button

Step 5: Once done then reboot your PC and see if the issue resolved or not.

Method 6: Re-register the Photos App

If none of the above mentioned methods works for you then we suggest you to re-register the photos app but remember that this method will only be effective if the photos app is actually de-registered and the photos app is still registered on your PC.

To proceed follow the below mention guidelines:

Step 1: To pen the Run dialog box press Windows + R keys >then type in ‘Powershell’ under the run dialog box and then press Ctrl + Shift + Enter to open a elevated Powershell window

Step 2: You need to tap on Yes to grant permission when prompted by the User Account Control> once you are in the elevated Powershell Windows, type or paste the following command and press Enter to re-register the Photos app

Get-AppxPackage -allusers Microsoft.Windows.Photos | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Step 3: Once done then reboot your PC and check if the issue resolved or not.

Instant Solution for Windows Issues

If you often get stuck with such kinds of errors on your Windows then it’s a clear sign that your Windows needs an expert and manual methods are not enough. So considering the situation we highly recommend you a PC Repair Tool to scan your repositories. It will not only repair your corrupted system files not will immune your PC from other malfunctioning of Windows.

⇑PC Repair Tool⇓

That’s all about These files have properties that can’t be read. We have tried our best to provide all the potential methods to get past the situation and now it’s your turn to follow our guidelines.